Support Center

Why does not Helppier detect my website’s language?

Last Updated: Apr 11, 2017 05:34PM WEST

Widget Language:


Helppier retrieves the page language based on an HTML attribute called “lang” which exists solely on the HTML tag. The value for this attribute should follow the rules for specifying a locale. At the moment, Helppier widget only supports the following languages: EN (English), PT (Portuguese (Portugal)), DE (German (Standard)) and ES (Spanish (Spain))




If this attribute is not set, you can configure in which language Helppier will be displayed by setting a variable on the API (Helppier script code) called “helppierCurrentPageLanguage”.



If neither of these languages were defined, Helppier will define by default that the language is EN (English)


 

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