Helppier retrieves the page language based on an HTML attribute called “lang” which exists solely on the HTML tag. The value for this attribute should follow the rules for specifying a locale. At the moment, Helppier widget only supports the following languages: EN (English), PT (Portuguese (Portugal)), DE (German (Standard)) and ES (Spanish (Spain)).
If this attribute is not set, you can configure in which language Helppier will be displayed by setting a variable on the API (Helppier script code) called “helppierCurrentPageLanguage”.
If neither of these languages were defined, Helppier will define by default that the language is EN (English).